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Search Help
Searching is easy, simply type one or more search terms (the words or phrase that best describe the information you want to find) into the search box and hit the enter button on your keyboard.
In response, search produces a results page: a list of web pages related to your search terms, with the most relevant page appearing first, then the next, and so on. Here are some basic tips to help you maximize the effectiveness of your search: Choosing search terms
Choosing the right search terms is the key to finding the information you need.
Start with the obvious - if you're looking for general information on Trust Services, try Trust Services. But, if you're researching a more specific type of trust, you'll get better search results if you search a more narrow term like Charitable Lead Trust.
Capitalization
Searches are NOT case sensitive. All letters, regardless of how you type them, will be understood as lower case. For example, searches for northern trust, Northern Trust, and nORthErn TrUSt will all return the same results. Automatic "and" queries
By default, search only returns pages that include all of your search terms. There is no need to include "and" between terms. Keep in mind that the order in which the terms are typed will affect the search results. To restrict a search further, just include more terms.
Exclusion of common words
Search ignores common words and characters such as "where" and "how", as well as certain single digits and single letters, because they tend to slow down your search without improving the results. Search will indicate if a common word has been excluded by displaying details on the results page below the search box.
If a common word is essential to getting the results you want, you can include it by putting a "+" sign in front of it. (Be sure to include a space before the "+" sign.)
Another method for doing this is conducting a phrase search, which simply means putting quotation marks around two or more words. Common words in a phrase search (e.g., "where are you") are included in the search.
Phrase searches
Sometimes you'll only want results that include an exact phrase. In this case, simply put quotation marks around your search terms.
In response, search produces a results page: a list of web pages related to your search terms, with the most relevant page appearing first, then the next, and so on. Here are some basic tips to help you maximize the effectiveness of your search: Choosing search terms
Choosing the right search terms is the key to finding the information you need.
Start with the obvious - if you're looking for general information on Trust Services, try Trust Services. But, if you're researching a more specific type of trust, you'll get better search results if you search a more narrow term like Charitable Lead Trust.
Capitalization
Searches are NOT case sensitive. All letters, regardless of how you type them, will be understood as lower case. For example, searches for northern trust, Northern Trust, and nORthErn TrUSt will all return the same results. Automatic "and" queries
By default, search only returns pages that include all of your search terms. There is no need to include "and" between terms. Keep in mind that the order in which the terms are typed will affect the search results. To restrict a search further, just include more terms.
Exclusion of common words
Search ignores common words and characters such as "where" and "how", as well as certain single digits and single letters, because they tend to slow down your search without improving the results. Search will indicate if a common word has been excluded by displaying details on the results page below the search box.
If a common word is essential to getting the results you want, you can include it by putting a "+" sign in front of it. (Be sure to include a space before the "+" sign.)
Another method for doing this is conducting a phrase search, which simply means putting quotation marks around two or more words. Common words in a phrase search (e.g., "where are you") are included in the search.
Phrase searches
Sometimes you'll only want results that include an exact phrase. In this case, simply put quotation marks around your search terms.
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